Hello - is this Mr Dale?
Yes it it.
I'm phoning from the cardboard collection department at Xxxxxx.
Our driver tells me there was no cardboard out for collection on Friday.
It was out - it was out all day and nobody came.
Well the driver says there was nothing there when they came by.
What time was that? So far they've come at about 11, 12ish and about 4.30.
Pause
Seven fifteen in the morning.
Oh. Well, I hadn't made it into work by then. I'm open from 10 until 5.30
Ok. I'll tell our drivers. You couldn't put it out the night before?
No.
Ok.
Thanks. Bye.
Bye.
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